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Terms & Conditions​

 

By accessing or using this website and/or engaging with Snakebyte Social (XtinaDC LLC) (“Company”), you agree to be bound by the following terms and conditions.

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All services, including but not limited to content creation, video production, branding, social media marketing, consulting, and related creative or marketing services, may also be governed by separate written agreements. In the event of any conflict between these Terms and a separate written service agreement signed or otherwise accepted by the Client, the written service agreement shall control with respect to the applicable services.

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All services are provided on an “as is” and “as available” basis. Snakebyte Social makes no representations or warranties, express or implied, regarding performance, results, or outcomes. The Company does not guarantee views, engagement, followers, leads, sales, revenue, conversions, or growth of any kind. Results may vary due to factors outside of the Company’s control, including but not limited to platform algorithms, audience behavior, market conditions, third-party platform policies, account restrictions, and changes to social media or advertising platforms.

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To the fullest extent permitted by applicable law, Snakebyte Social shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, goodwill, or data, arising from the use of this website or any services provided, even if advised of the possibility of such damages. To the fullest extent permitted by applicable law, the Company’s total aggregate liability arising out of or relating to the applicable services shall not exceed the total amount paid by the Client to the Company for those services during the preceding 30 days.

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All content, deliverables, concepts, drafts, project files, and materials created by Snakebyte Social remain the intellectual property of the Company until all amounts due for the applicable work have been paid in full. Upon full payment, the Client is granted a limited, non-exclusive, non-transferable license to use final approved deliverables for their intended business and marketing purposes, unless otherwise stated in a separate written agreement.

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Unless expressly authorized in writing, the Client may not resell, sublicense, redistribute, commercially license, provide source or project files to third parties, upload Company-created materials into artificial intelligence training datasets or models, or otherwise exploit Snakebyte Social’s intellectual property beyond the permitted use.

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The Client is responsible for how content is used, published, modified, distributed, or represented after delivery or approval. Snakebyte Social is not responsible for claims, damages, platform actions, regulatory issues, or other consequences resulting from unauthorized modification, misuse, inaccurate representations supplied by the Client, or use of the content outside its intended purpose.

To the fullest extent permitted by applicable law, the Client agrees to indemnify, defend, and hold harmless Snakebyte Social, XtinaDC LLC, and their respective owners, employees, contractors, and representatives from claims, liabilities, damages, losses, costs, and reasonable expenses arising from the Client’s misuse of the services or content, violation of applicable law, infringement caused by materials supplied by the Client, or breach of these Terms or any applicable service agreement.

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The Client agrees to provide timely communication, approvals, account access, materials, information, and cooperation reasonably necessary for the completion of services. Delays, failure to provide materials, failure to respond, or failure to provide approvals do not automatically relieve the Client of payment obligations or other contractual commitments.

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All services are subject to availability. Snakebyte Social reserves the right to refuse, suspend, pause, or terminate services as permitted under any applicable service agreement or law, including for non-payment, breach of agreement, abusive or unlawful conduct, misuse of Company services, or conduct reasonably determined to create legal, reputational, operational, or safety risks.

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This website may use cookies, analytics tools, pixels, and other data collection technologies to operate the website, understand website usage, improve user experience, and support marketing activities. The collection, use, storage, and sharing of personal information are further described in Snakebyte Social’s Privacy Policy. Where required by applicable law, additional consent may be requested before certain technologies are used.

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All pricing, services, packages, features, promotions, and availability are subject to change at any time, unless otherwise stated in a binding written agreement.

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DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER

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PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

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To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, this website, any purchase, booking, transaction, service, or relationship with Snakebyte Social or XtinaDC LLC shall be resolved through binding arbitration on an individual basis rather than through litigation in court, except for claims that qualify for small claims court or claims that applicable law does not permit to be resolved through arbitration.

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The parties agree that arbitration shall be conducted only on an individual basis.

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TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND SNAKEBYTE SOCIAL AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, OR PARTICIPANT IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION.

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To the extent permitted by applicable law, the arbitrator shall not consolidate the claims of multiple persons or preside over any form of class, collective, consolidated, mass, or representative proceeding unless all affected parties expressly agree otherwise in writing.

By affirmatively agreeing to these Terms, you acknowledge that you are knowingly agreeing to resolve covered disputes through individual arbitration and are waiving the right to have those disputes decided by a judge or jury in court, as well as the right to participate in a class, collective, consolidated, mass, or representative action, except where such rights cannot lawfully be waived.

Nothing in these Terms prevents either party from seeking temporary or preliminary injunctive relief from a court of competent jurisdiction where such relief is permitted by law or necessary to preserve rights pending arbitration.

These Terms and any dispute arising out of or relating to them shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except to the extent federal law applies.

If any portion of this dispute-resolution provision is found invalid or unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by applicable law.

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ACCEPTANCE OF TERMS

By using this website, purchasing or booking services, submitting an order, signing or accepting a service agreement, or otherwise affirmatively agreeing to these Terms where presented, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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Where Snakebyte Social requires acceptance through a checkbox, electronic signature, purchase confirmation, or other affirmative action, you may not proceed unless you agree to the applicable Terms and Privacy Policy.

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